Travel Counsellors AI Academy
Build your confidence, use AI on real work, share what works and help create more time for the moments that should always remain personal. A practical route to changing how we work, not simply a place to learn about AI.
The TC AI Academy helps us bring The Travel Counsellors Way to life by giving everyone the confidence and practical skills to use AI thoughtfully, improve how work gets done and create better experiences for Travel Counsellors, customers and colleagues.
Curiosity, continuous improvement, collaboration and personal service are not slogans here. They are how we expect you to learn and apply what you find.
This is not technology adoption for its own sake. It is about reducing friction, creating capacity and protecting the human moments that matter.
Using technology to create more time for more moments to be personal.
Start with a real need, learn for your role, apply it on actual work, share what works and keep improving. Begin wherever suits today and the rest will be waiting.
Four quick questions build a starting sequence around your team, your confidence and the time you have.
Get startedA complete pathway for your exact team, from shared foundations to a practical capstone on real work.
Browse 38 teamsStart with the task in front of you: draft a reply, analyse data, prepare a meeting, build a deck.
Open the libraryFree live OpenAI and Cursor sessions, Learning Hour and the Genius Bar. You are not expected to learn alone.
See what's onStart with a real need: How could AI help me better serve a Travel Counsellor, a customer or a colleague?
Build my planAI can help us work faster, think differently and serve customers better. Human judgement keeps it safe. Use AI with care. Be curious. Stay critical. Protect our brand. Verify before you trust. Align with TC values.
Click through to the approved tools list, training, policy and prompt guidance. SharePoint links open with your Travel Counsellors Microsoft 365 sign-in.
Every team pathway follows the same three stages. The AI Care Code and human judgement are woven throughout, not bolted on at the end.
Start with the AI Care Code, then what generative AI is, how to ask well and how to check the answer. AI supports people; it does not replace accountability or care.
Hands-on workflows for your actual job, with a practice studio of safe, copy-ready exercises. Always ask: who am I serving with this?
Turn your best workflow into something reusable: custom GPTs, shared projects and skills your whole team benefits from. Share what works.
Your learning can shape more than your own role. Share what works so that useful ideas can be recognised, tested and built into how we work across Travel Counsellors.
Ideas from the Academy, AI Labs, Learning Hour and Genius Bar are captured, recognised and, where appropriate, scaled. Improvement is a team sport.
The learning platform sits alongside live help, experimentation spaces and colleagues who coach. Use what fits your need today.